Your privacy Matters to us

Privacy Policy

Effective Date: 6.5.2025

The Southern California Philharmonic ("we," "our," or "us") is committed to protecting the privacy of our website visitors, patrons, and community members. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website at https://socalphil.org.

1. Information We Collect

We may collect the following types of personal information when you interact with our site:

  • Contact Information: Name, email address, and any message content submitted through our contact forms or email subscriptions.
  • Donation Information: If you choose to donate through our website, payment processing is handled by third-party providers. We do not store your payment card details.
  • Event Registration Details: If you reserve tickets or register for events, we may collect your name, email address, and number of attendees.
  • Device and Technical Information: In the future, we may use Google Analytics or similar tools to collect data about your device type, browser, IP address, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer service.
  • Send you updates about concerts, programs, and events (if you subscribe).
  • Process donations and manage event attendance.
  • Improve website performance and understand visitor preferences (if analytics are enabled).

We do not use your data for retargeting or behavioral advertising.

3. Google Ads

We may use Google Ads to promote our events. While we do not use personalized advertising or remarketing, Google may collect aggregate data such as clicks or conversions. We do not receive or store personal identifiers from Google Ads campaigns.

4. Sharing of Information

We do not sell or rent your personal information.  We may share information with trusted third-party service providers who assist us with tasks such as email distribution, payment processing, or website maintenance.  These providers may handle such information in accordance with their own privacy policies.

5. Data Security

We implement standard security measures to protect your information. However, please note that no method of transmission over the internet is 100% secure. We encourage you to always exercise reasonable care when sharing information via the internet.

6. Your Choices

You can:

  • Unsubscribe from emails at any time via the link in our newsletters.
  • Request that we update or delete your personal information by contacting us at info@socalphil.org.

7. Children's Privacy

We strive to maintain compliance with the Children’s Online Privacy Protection Act (COPPA) and other applicable law.  We do not purposely collect information from children unless parental/guardian consent is expressly provided, as in the case of applications to participate in our Young Artist Program.  The types of information collected in such circumstances may include but are not necessarily limited to name, address, and age; we aim not to ask for more information than is reasonably necessary to participate in activities such as our Young Artist Program.  Such information is used for purposes of administrating activities such as our Young Artist Program, and such information may be maintained for internal data analysis.  We may utilize the services of trusted third parties, such as Google Forms or Jotform, in order to transmit and handle information; these providers handle information in accordance with their own privacy policies.  If you are a parent/guardian and you would like to make a request regarding information that we may have collected from your child, you may contact us at info@socalphil.org.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Southern California Philharmonic

18032 Lemon Dr., C-115

Yorba Linda, CA 92885

info@socalphil.org